# 1X Technologies

## Kurzbeschreibung
**“Building a world where we do more of what we love, while our humanoid companions handle the rest.”**

1X develops humanoid robots for household and general physical work. The current flagship product, NEO, is a humanoid home robot featuring Redwood AI, LLM, audio/visual intelligence, app control, a voice interface, remote control options, and Scheduled Expert Mode for tasks the robot cannot yet perform autonomously.

## Claim
Building a world where we do more of what we love, while our humanoid companions handle the rest.

## Geeignet für
- Audio / Voice
- Automation / Workflows
- Marketing & Advertising
- Presentations
- Social Media

## Kernfunktionen
- 1X
- Household
- Home robots
- Humanoid
- Camera
- NEO
- Redwood AI
- Robotics
- Sensors
- Teleoperation
- Voice

## Preismodell
- **subscription:** **Standard **– Monthly subscription with the Starter Productivity Package and Standard Delivery, as described on the order page.

**Early Access** – Ownership model with warranty, premium support, and priority delivery, as described on the order page.
- **other:** Refundable Deposit, Ownership, Subscription, Support/Priority Delivery, possibly future software/service enhancements.

## DSGVO und Datenschutz
**Gesamteinschätzung:** Conditional

**Overall assessment:**
****
A humanoid home robot featuring app, remote control, AI, Expert Mode, and learning capabilities; not a traditional SaaS or self-hosting model. 1X describes NEO as a home robot designed to take on tedious, everyday household tasks. The product combines autonomous household functions, a voice interface, a mobile app, self-charging, remote control, Redwood AI, a built-in LLM, audio intelligence, memory, visual intelligence, and navigation.

Hosting model: Physical robot plus mobile app, connectivity, AI features, potential remote control, and 1X Expert support. According to the official website, NEO can be controlled remotely via a mobile app and VR device; for complex tasks, a 1X Expert can remotely supervise actions at scheduled times.

Data processing: Relevant data types potentially include account data, order data, payment/transaction data, device and network data, IP-based location data, cookie/website data, app data, camera/video data, audio data, environmental data, robotics logs, task schedules, memory information, and remote control sessions. The Privacy Policy lists, among other things, device/network data, IP address, MAC address, cookie identifiers, browser/device information, location information derived from IP address, and online activity data.

Training / Learning: According to the official product page, NEO uses Redwood AI, a generalist AI or vision-language model for learning and performing household tasks. According to 1X, NEO comes with basic autonomy and is designed to unlock new capabilities through use. No clear public commitment regarding the non-training of household/robotics data was found in official sources: No verified information available.

Deletion / Retention: The Privacy Policy does not specify fixed retention periods for NEO robot data, but instead stores personal data based on criteria such as relevance, record-keeping obligations, statutes of limitations, legal requirements, and business interests.



**Conclusion:**
****
1X NEO is technologically particularly exciting for home use and embodied AI, but sensitive from a data protection perspective: the camera, microphone, memory, remote control, and Expert Mode make a thorough review imperative. For German users or organizations, no reliable statement can currently be made regarding EU hosting, AVV/DPA, CE conformity, or regular availability.

[Privacy Policy](https://www.1x.tech/privacy-policy)

**Overall assessment:** Unclear to conditionally GDPR-compliant.



On the **positive **side, 1X provides a Privacy Policy, describes data protection rights such as access, copying, rectification, erasure, restriction, objection, and withdrawal of consent, and mentions international data transfers with safeguards in accordance with applicable law. According to the official website, the Terms are subject to Norwegian law and the jurisdiction of Oslo, while the About page describes 1X as an AI and robotics company headquartered in Palo Alto, California.

**A negative aspect** is that the publicly visible Privacy Policy is heavily focused on the website, communications, waitlists, orders, transactions, marketing, device/network data, cookies, and applications. However, particularly sensitive data is relevant to the practical operation of NEO: camera, microphones, visual environment, audio, memory, remote access, mobile app, Expert Mode, and robotics data. According to the product page, NEO features dual stereo cameras, four beamforming microphones, Wi-Fi, Bluetooth, and 5G; additionally, NEO can be controlled remotely via app/VR, and 1X Experts can remotely assist with scheduled tasks.



**Server location:** No verified information on EU hosting or EU data residency is available. The Privacy Policy states that personal data may be transferred to affiliated companies and service providers in the U.S. and other jurisdictions.



**BPA/DPA:** No publicly available GDPR-compliant BPA/DPA, no complete list of subprocessors, and no robot-specific EU data protection documentation found: No reliable information available.



**Conclusion:** For private use in the U.S., NEO is positioned as an early-access household robot. For Germany/the EU, its compliance with the GDPR cannot currently be reliably assessed. Before use, the following should be checked in particular: CE/product safety status, DPA, third-country transfers, camera/audio consent, remote access by 1X Experts, memory function, deletion, cloud storage, app data, and network data.

[Privacy Policy](https://www.1x.tech/privacy-policy)

## Hosting und Daten
- **On-Prem / lokales Hosting:** teilweise / indirekt
- **Private Cloud / Rechenzentrum:** unknown
- **EU SaaS / Managed:** teilweise / indirekt
- **Hybrid:** abgedeckt
- **AVV / DPA:** unknown
- **Kein Training auf Kundendaten:** teilweise / indirekt
- **Open-Source / Transparenz-Pfad:** teilweise / indirekt

## Standort
**Land:** Norway

**Taxonomie:** Norway

X Technologies AS: Henrich Gerners gate 8, 1530 Moss, Norway; organization number 929 455 568.
The website also lists Palo Alto, California as the current location/base, but without the full address in the privacy policy.

## Vorteile
- Significantly more concrete consumer offer than many competitors
- Official order page with subscription/ownership structure
- Focus on household, chores, voice control and personal assistance
- Redwood AI, built-in LLM, audio intelligence, memory and visual intelligence
- Soft body, pinch-proof design, Tendon Drive and quiet operation according to specification

## Nachteile
- Early product phase and early access character
- Strong data protection concerns due to cameras, microphones, memory, app monitoring, remote control and expert mode
- Not fully autonomous for complex tasks
- Server locations, AVV/DPA, subprocessors, training/deletion logic and EU-specific data protection documents not sufficiently publicly documented
- Consumer household use with teleoperation is particularly sensitive in legal and practical terms

## Quellen
- Offizielle Website: https://www.1x.tech

## Letzter Datenstand
2026-06-03

## Originalseite
https://kifox.ai/en/ki-tools/1x-technologies-en/