# amber

## Kurzbeschreibung
**“A platform for all your company’s knowledge—search, assistant, agents.”**



amber connects internal corporate systems and makes their content accessible via a central AI search. amberAI answers questions based on internal data and cites the sources used. amberAgents automates recurring, multi-step tasks and can trigger actions in other systems via interfaces.

## Claim
A platform for all your company's knowledge – Search, Assistant, Agents

## Geeignet für
- API Integration
- Automation / Workflows
- Images
- Data Analysis
- Data Extraction / Document Analysis
- Design / Graphics
- Email / Communication
- Customer Service & Chatbots
- Marketing & Advertising
- Presentations
- Productivity & Planning
- Research
- Law / Compliance
- Texts / Content
- Translations
- Sales / Sales

## Kernfunktionen
- API Integration
- Automation
- Image generation
- Chatbot
- Data Analysis
- Document analysis
- AI agents
- Research
- Speech recognition
- Text recognition
- Text generation
- Knowledge Base
- Summary

## Preismodell
- **subscription:** **SmartWebsite Basic** Domain, SSL certificate, email accounts, limited website size, and AI website generator.



**SmartWebsite Plus** Basic features plus significantly more subpages, AI text generator and optimizer, AI SEO assistant, and marketingRadar.



**SmartWebsite Pro **Plus features, larger page quota, and rankingCoach for advanced search engine optimization.


**Smart AI Phone Assistant Unlimited** AI phone service with monthly cancellation option, featuring unlimited calls, call forwarding, appointment scheduling, and advanced API integration.
- **other:** **AI Email Assistant** Optional add-on for STRATO plans that include an email account; features drafts, summaries, replies, rephrasing, and translations.



**WordPress Hosting with AI Setup **WordPress hosting with AI-powered initial setup of websites and content.



**SmartWebshop** E-commerce packages with website/shop creation and integrated AI support for setup and content.


**V-Server for LLM Hosting** Virtual servers for independent operation of small and medium-sized open-source language models.



**Dedicated Servers for LLM Hosting** Dedicated hardware for larger models, custom AI services, agents, and controlled enterprise applications.


**OpenClaw and n8n** **Hosting** Server offerings for self-hosted AI agents and workflow automations.

## DSGVO und Datenschutz
**Gesamteinschätzung:** Yes

**On-prem / local hosting: unclear**

The website does not specify a clear on-premises/local deployment option for amber itself. There are only indirect references, such as "offline" executable models or support for third-party on-premises systems, but no explicit self-hosting option for amber.

**Private Cloud / Data Center: Covered**

The security page mentions “T cloud data centers in Germany” as well as “virtual network isolation per customer.” This suggests a segregated, controlled hosting environment located in the EU.

**EU SaaS / Managed: Covered**

The provider describes amber as a hosted platform with processing in Germany and customer data hosted “exclusively by Telekom, unless otherwise requested by the customer.” This clearly demonstrates managed SaaS operations within the EU.

**Hybrid: Partially**

The website shows that amber integrates with the customer’s internal systems, in some cases also within internal networks or on-premises sources. This confirms a hybrid deployment involving internal data sources and the external amber platform, but does not indicate a comprehensively documented hybrid architecture at the hosting level.

**AVV / DPA: Covered**

The website explicitly refers to “AVV/DPA documents” and, in the Help Center, to “amber_AVV&TOMs (Standard).pdf.” This confirms the presence of an AVV/DPA on the website, even if the detailed content is not fully accessible to the public.

**No Training: Covered**

The Help Center states that interactions are not used to improve AI models without explicit consent. The open-source page also states that general public data—not customer data—is used for training.

**Open Source / Transparency: Partially**

There is a dedicated “Open Source Contributions” page with published portions of the code and AI models. This creates transparency but does not demonstrate a fully open or self-hostable product path for amber as a whole.

**Data Processing**

According to the website, amber operates the models directly itself and “never” uses external service providers or APIs for amberAI. Development and processing steps take place on servers in Germany. The platform and index run in T Cloud data centers in Germany; according to the privacy notice, customer data is hosted and processed exclusively by Telekom, unless the customer requests otherwise. According to the security page, third-party components and processors are vetted and contractually bound prior to use; however, a specific list of subprocessors is not provided on the website.

**Conclusion**

For EU/EEA users, amber is **well-documented** according to the information published on the website **and is clearly geared toward GDPR-compliant use in the best possible way**: Hosting in Germany, references to the General Terms and Conditions (AVV) and Data Processing Agreement (DPA), Privacy by Design, certifications, and opt-in instead of tacit consent for AI training all clearly support this. There are some drawbacks regarding transparency concerning subprocessors and the lack of a clear statement on whether the product itself offers true on-premises/self-hosting.

**Sources**

- [https://ambersearch.de/sicherheit/](https://ambersearch.de/sicherheit/)
- [https://ambersearch.de/datenschutz/](https://ambersearch.de/datenschutz/)
- [https://helpcenter.ambersearch.de/articles/13371651029405-the-secure-solution-for-your-company](https://helpcenter.ambersearch.de/articles/13371651029405-the-secure-solution-for-your-company)
- [https://helpcenter.ambersearch.de/articles/7921698211101-data-protection-is-important-to-us](https://helpcenter.ambersearch.de/articles/7921698211101-data-protection-is-important-to-us)
- [https://helpcenter.ambersearch.de/en/articles/9074004561565-faqs-amber](https://helpcenter.ambersearch.de/en/articles/9074004561565-faqs-amber)
- [https://ambersearch.de/open-source-beitraege](https://ambersearch.de/open-source-beitraege)

The website demonstrates, for the best available user experience, a generally **clear alignment with the GDPR for EU/EEA users**: amber describes itself as “EU data protection compliant,” mentions “Privacy by Design & Default,” incident reporting in accordance with GDPR Articles 33 and 34, DPA documentation, hosting in Germany, and the statement that interactions are not used to improve AI models without explicit consent. For the European region, Germany as a server location within the EU/EEA is a positive factor. Limitation: A complete list of subprocessors available on the website or publicly accessible detailed documentation regarding the AVV/DPA is not provided on the website; therefore, the assessment is based on the provider’s explicit product and security statements.

**Positive**

Confirmed positives include hosting and processing in Germany, T Cloud data centers in Germany with virtual network isolation per customer, ISO 27001 and other mentioned security standards, a reference to the AVV/DPA, Privacy by Design, deletion upon request, and an explicit opt-in for training rather than use without consent.

**Negative**

A negative or incomplete aspect is that the website does not provide a freely accessible list of subprocessors or links to fully publicly available AVV/DPA details. Likewise, there is no explicit description of EU data residency outside of Germany; Germany is primarily specified. On-premises/self-hosting of the amber product itself is not clearly offered on the website.

**Server Location**

The website states on multiple occasions that development and processing steps take place on servers in Germany and that the platform and index run in T Cloud data centers in Germany. In the context of the EU/EEA, Germany falls within the relevant legal jurisdiction.

## Hosting und Daten
- **On-Prem / lokales Hosting:** unknown
- **Private Cloud / Rechenzentrum:** abgedeckt
- **EU SaaS / Managed:** abgedeckt
- **Hybrid:** teilweise / indirekt
- **AVV / DPA:** abgedeckt
- **Kein Training auf Kundendaten:** abgedeckt
- **Open-Source / Transparenz-Pfad:** teilweise / indirekt

## Standort
**Land:** Germany

**Taxonomie:** Germany

amber Tech GmbH, Jülicher Straße 72a, 52070 Aachen, Germany

## Vorteile
- Corporate knowledge remains linked to its original permissions.
- Answers include traceable sources.
- No manual full migration of knowledge bases is required.
- Combination of search, chat, deep research, and agents.
- Very broad system and API integration.
- German hosting in the T Cloud.
- ISO 27001-certified information security management.
- AVV and documented TOMs.
- No use of customer data for model training, according to the provider.
- Dedicated infrastructure or on-premises path for Enterprise.
- Administrable model selection and SSO.

## Nachteile
- Minimum purchase quantities apply to the full internal search feature in the professional plans.
- System integration, authorization policies, and data quality require a structured onboarding process.
- According to the provider, on-premises enterprise deployment has high hardware requirements.
- The quality of results depends on the source systems, metadata, and documents.
- Generative responses may be incomplete or incorrect despite RAG.
- Autonomous actions require governance, approval limits, and logging.
- The platform is proprietary; it is not a fully open-source enterprise search solution.
- Some performance claims, such as time savings or efficiency gains, come from the provider and are not substantiated by independent benchmarks.

## Quellen
- Offizielle Website: https://ambersearch.de/

## Letzter Datenstand
2026-06-14

## Originalseite
https://kifox.ai/en/ki-tools/amber-en/