# Doclingo

## Kurzbeschreibung
**"AI-Powered Professional Document Translation Tool"**


**Doclingo** is an AI tool for translating PDF, Office, and scanned documents, with a focus on preserving layout, OCR, bilingual output, and post-editing.


Supported formats include PDF, Word, PPT, Excel, images, and others; there are also features such as a glossary, online editing, document chat, highlight-to-translate, and API integration.

## Claim
AI-Powered Professional Document Translation Tool

## Geeignet für
- API Integration
- Education
- Data Extraction / Document Analysis
- Finance / Accounting
- Research
- Writing & Editing
- Translations
- Knowledge Management / Internal Search

## Kernfunktionen
- Document Analysis
- Text Recognition
- Translation

## Preismodell
- **free:** On the pricing page, visitors and registered users are listed as usage tiers; included are document-related translation features with restrictions. Specific limits are not always displayed cleanly on the rendered page.
- **subscription:** **Premium **Includes extended premium benefits such as more download/translation usage, batch upload, history, engine selection, online editing, document conversation, glossary, image translation, OCR, premium customer service, watermark removal, PDF tool usage, and AI proofreading.


**Premium+** Extended premium tier with higher limits/additional benefits compared to Premium; the page mentions Premium+ and additional booster/discount benefits, but some limit values are publicly displayed as “undefined.”
- **other:** Booster Package / Character Pack as a one-time, non-auto-renewing model; according to the Help Center, usable with the same premium benefits and no time limit. For API usage, character-based quotas apply; if the quota is exhausted, you can buy Booster Packages or upgrade to higher memberships. For larger volumes, a Bulk Purchase / Discount Quote is offered via Sales contact. According to the official help, payments are processed via PayPal and Stripe; invoices are issued through Stripe.

## DSGVO und Datenschutz
**Gesamteinschätzung:** No

**On-prem / local hosting: indirect / not available**

Not specified on the website. No on-premises, local, or self-hosting option was found.

**Private Cloud / Data Center: Unclear**

Not specified on the website. No information was found regarding a dedicated private cloud, isolated customer environment, or specific EU/EEA data centers.

**EU SaaS / Managed: Indirect / Not Available**

Although there is a SaaS offering on the website, no EU/EEA data residency is specified. Instead, the privacy policy states that data is generally stored within China.

**Hybrid: unclear**

Not specified on the website. No hybrid deployment models were described.

**SLA / DPA: Indirect / Not Available**

An SLA/DPA is not listed on the website, and no corresponding subpage was found.

**No training: partially**

The privacy policy states that uploaded translation content is to be used solely for the translation function and is to be deleted or anonymized upon completion. However, the website does not specify an explicit contractual exclusion of use for general AI training or a separate opt-out option.

**Open Source / Transparency: Indirect / Not Available**

Not specified on the website. No open-source components, open models, or self-hostable parts have been documented.

**Data Processing**

The website describes a cloud-based translation service. The “Pros” section lists several external AI engines, including DeepSeek, ChatGPT, Gemini, and Claude. The privacy policy states that translated documents, texts, and images are processed solely for the purpose of providing the translation function and are subsequently deleted or anonymized whenever possible. At the same time, the privacy policy lists China as the primary storage location and mentions possible cross-border transfers when using international cloud services. The website does not specify a precise EU/EEA data residency, a complete list of subprocessors, or a Data Processing Agreement (DPA).

**Conclusion**

For users in the EU/EEA, the website’s documentation is currently insufficient to classify Doclingo as GDPR-compliant. The fact that the website states data is generally stored in China, as well as the absence of a Data Processing Agreement (DPA), EU data residency, and a transparent list of subprocessors, are significant negative factors. Consequently, based on the information available on the website itself, its use cannot be reliably documented as GDPR-compliant.

**Sources**

- [https://doclingo.ai/en/pro](https://doclingo.ai/en/pro)
- [https://doclingo.ai/fr/account/privacyAgreement](https://doclingo.ai/fr/account/privacyAgreement)
- [https://doclingo.ai/zh/account/privacyAgreement?type=2](https://doclingo.ai/zh/account/privacyAgreement?type=2)

The documentation available on the website does not demonstrate GDPR-compliant use for the EU/EEA region. On a positive note, according to the privacy policy, uploaded translation content is to be used solely for the translation function and, once the process is complete, should be deleted or anonymized whenever possible. However, several factors indicate that the service is not robustly compliant with the GDPR: According to the website, data is generally stored in China; EU/EEA data residency is not specified; a Data Processing Agreement (DPA) is not listed on the website; subprocessors are not transparently documented in a complete list; and the governing law and jurisdiction in the privacy policy refer to the People’s Republic of China.

**Positive**

A privacy policy is available on the website. It states that translation content is processed solely for the purpose of providing the translation feature and should be deleted or anonymized as soon as possible after the translation is complete. Additionally, the website lists SOC II compliance as a positive aspect.

**Negative**

The website does not mention EU/EEA hosting. Instead, it states that personal data is generally stored within the People’s Republic of China. A Data Processing Agreement (DPA) is not provided on the website. A complete list of subprocessors is not provided on the website. EU data residency, on-premises hosting, self-hosting, and an explicit opt-out from AI training are not mentioned on the website. The privacy policy is governed by the laws of the People’s Republic of China and designates Wuhan as the competent jurisdiction.

**Server Location**

According to the privacy policy, personal data is generally stored within the People’s Republic of China. If cross-border transfers occur—for example, in the case of international cloud services—the provider states that it will implement protective measures. No specific server or data center location in the EU/EEA is listed on the website.

## Hosting und Daten
- **On-Prem / lokales Hosting:** unknown
- **Private Cloud / Rechenzentrum:** unknown
- **EU SaaS / Managed:** unknown
- **Hybrid:** unknown
- **AVV / DPA:** unknown
- **Kein Training auf Kundendaten:** teilweise / indirekt
- **Open-Source / Transparenz-Pfad:** unknown

## Standort
**Land:** USA

**Taxonomie:** USA

Place of founding: Pittsburgh, Pennsylvania, USA.

## Vorteile
- – Very strong focus on preserving formatting/layout in documents.
- – OCR for scans/image content.
- – Bilingual output for review workflows.
- – Glossary/terminology database for consistency.
- – Online editing, section exclusions, and post-correction.
- – Multi-engine approach and API for workflows/automation.

## Nachteile
- – Official company and country information is inconsistent: the website privacy policy names a Chinese operating company, while Apple/Google list TONDA in Japan.
- – Price transparency is weak: the official pricing page is only partially readable in the accessible web view.
- – For highly sensitive/GDPR-critical data, the reviewed official sources lack reliable information on server location, SCCs, and AVV/DPA.
- – Google Play states in the app data privacy section, among other things, “Data isn’t encrypted,” which contradicts the website’s statements about TLS/SSL.
- – For legally/officially relevant documents, Doclingo itself recommends a human review; the refund policy also still refers to beta testing.

## Quellen
- Offizielle Website: https://doclingo.ai/en/pro

## Originalseite
https://kifox.ai/en/ki-tools/doclingo-en/