# ElevenLabs ## Kurzbeschreibung “Bringing technology to life” **ElevenLabs** is an AI platform for speech synthesis, voice cloning, speech-to-text, dubbing, sound effects, music, conversational agents, and audio APIs. The company no longer positions itself solely as a voice tool, but as a platform with ElevenCreative, ElevenAgents, and ElevenAPI for creators, businesses, and developers. ## Claim Bringing technology to life ## Geeignet für - Audio / Voice - Images - Design / Graphics - Customer Service & Chatbots - Music - Translations ## Kernfunktionen - API - Audio production - AI voices - Multilingualism - Music - Sound Effects - Voice Agents - Speech-to-Text - Speech Synthesis - Studio - Dubbing - Text-to-Speech - Transcription - Voice cloning - Voiceover ## Preismodell - **free:** Includes text-to-speech, speech-to-text, sound effects, voice design, music, productions, image & video, as well as limited studio projects and monthly credits. - **subscription:** **Starter **Everything in Free plus a commercial license, Instant Voice Cloning, more Studio projects, commercial music use, and Dubbing Studio. **Creator **Everything in Starter plus professional Voice Cloning and additional credits; suitable for creators with regular audio/voiceover needs. **Pro** Everything in Creator plus higher audio quality and API-oriented audio output; suitable for professional production and developer workflows. **Scale** Everything in Pro plus multiple workspace seats, team collaboration, and professional AI voices; suitable for teams and growing audio workflows. **Business** Everything in Scale plus low latency for TTS, more professional AI voices, and more seats; suitable for companies with high production or integration needs. - **other:** **Enterprise **Custom offer with tailored credits and seats, DPA/SLA commitments, BAA for HIPAA customers, custom SSO, higher concurrency, more voices, prioritized support, and additional enterprise features. **Pay-as-you-go / API / Startup Grants** In addition to subscriptions, ElevenLabs also offers pay-as-you-go prepayment with or without a paid subscription; there is also API usage and a startup grant program for conversational AI integrations. ## DSGVO und Datenschutz **Gesamteinschätzung:** Conditional **Overall assessment of hosting & data:** ElevenLabs is primarily a managed SaaS and API service for AI audio, voices, dubbing, speech-to-text, voice agents, music, sound effects, and real-time speech systems. Classic on-premises or local hosting of the models is not publicly documented as a standard option. Positive aspects include API usage, Enterprise DPA, SOC 2/GDPR statements, optional EU data residency, optional Zero Retention Mode, encryption, SSO, and enterprise controls. A critical point remains that standard hosting takes place in the USA, and data residency does not automatically mean that all processing occurs exclusively in the selected region. Especially for voice cloning, customer support audio, call center agents, personally identifiable voices, or sensitive speech data, consent, legal basis, DPA, deletion concept, training opt-out, region, and enterprise configuration should be reviewed. **Conclusion:** ElevenLabs is very well suited for professional AI audio, voiceover, dubbing, and voice agent workflows. For EU companies with sensitive speech data, it is best used in Enterprise/API configurations with DPA, EU data residency, Zero Retention Mode, and a clear consent/deletion strategy. Further links: ElevenLabs Data Residency, Zero Retention Mode, DPA, Enterprise. [Data residency](https://elevenlabs.io/docs/overview/administration/data-residency) **GDPR assessment: **From a GDPR perspective, ElevenLabs is conditionally to well suited, especially for enterprise and API scenarios with a DPA, EU Data Residency, and optional Zero Retention Mode. **Positive** is that ElevenLabs provides a Data Processing Addendum in which ElevenLabs acts as a processor, processes customer data according to documented instructions, contractually binds subprocessors, supports data subject rights, commits to security measures, and addresses international data transfers. In the enterprise context, ElevenLabs describes itself as SOC 2- and GDPR-compliant and offers enterprise customers optional features such as Zero Retention Mode, end-to-end encryption, BAAs for qualifying HIPAA configurations, and DPA/SLA commitments. Also positive: enterprise data is not used for training by default; all users can object to the use of their data for model improvement. **Negative** is that, according to its own documentation, ElevenLabs may use certain provided data to improve audio models unless an opt-out or enterprise arrangement applies. In addition, the standard data location is the USA; EU Data Residency primarily limits storage, while processing by international affiliates, subprocessors, support, or moderation may still take place outside the selected region. **Server location:** USA by default; additional storage locations in the EU and India are available, whereby EU processing can only be more strictly limited under certain configurations, such as EU Residency + Zero Retention Mode + API. Further links: ElevenLabs DPA, Data Residency, AI Training Help, Enterprise Security. [ElevenLabs Data Processing Addendum](https://elevenlabs.io/dpa) ## Hosting und Daten - **On-Prem / lokales Hosting:** teilweise / indirekt - **Private Cloud / Rechenzentrum:** abgedeckt - **EU SaaS / Managed:** teilweise / indirekt - **Hybrid:** abgedeckt - **AVV / DPA:** abgedeckt - **Kein Training auf Kundendaten:** teilweise / indirekt - **Open-Source / Transparenz-Pfad:** unknown ## Herkunft **Land:** USA **Taxonomie:** USA Eleven Labs Inc., 169 Madison Ave #2484, New York, NY 10016, United States. For Voice Data of persons in the EEA/UK/CH, the Privacy Policy additionally names: Eleven Labs Poland sp. z o.o., Lipska 27/22 Street, 03-908 Warsaw, Poland. ## Vorteile - – Very strong in text-to-speech and voice cloning. - – Broad platform offering instead of a single function: TTS, STT, dubbing, music, SFX, agents, APIs. - – Good scalability from individual users to enterprise. - – Officially designated security/compliance components such as SOC 2 Type II, ISO 27001, ISO 27701, ISO 42001, PCI DSS Level 1, DPA, and Trust Center. ## Nachteile - – According to the Terms, free users may only use the service for non-commercial purposes; commercial use requires a paid plan. - – Sensitive from a data protection perspective: The Privacy Policy explicitly states that all personal data is transferred to the USA for storage. - – According to the Privacy Policy, ElevenLabs may also process personal data for research, development, training, and improvement of AI models. - – Team features such as collaboration, multiple seats, custom SSO, or advanced governance only start with higher-tier plans. ## Quellen - Offizielle Website: https://elevenlabs.io/ ## Letzter Datenstand 2026-04-13 ## Originalseite https://kifox.ai/en/ki-tools/elevenlabs-en/