# Langdock

## Kurzbeschreibung
**"The essential AI stack for your company. Simple for business users. Ready for advanced use cases."**


**Langdock** is an enterprise-focused AI platform with chat, agents, workflows, integrations, knowledge search, and API access.


Companies can use it to centrally roll out generative AI, search internal knowledge bases, build automations, and run their own AI applications on a shared platform. Langdock officially positions itself as a model-agnostic platform for secure AI adoption in the enterprise.

## Claim
The essential AI stack for your company. Simple for business users. Ready for advanced use cases

## Geeignet für
- API Integration
- Automation / Workflows
- Data Extraction / Document Analysis
- Email / Communication
- Customer Service & Chatbots
- Productivity & Planning
- Research
- Writing & Editing
- Texts / Content
- Translations
- Sales / Sales
- Knowledge Management / Internal Search

## Kernfunktionen
- Automation
- Chatbot
- Data Analysis
- AI Agents
- Text Generation
- Knowledge Base

## Preismodell
- **free:** Free trial period without a credit card to test the platform.
- **subscription:** **Chat & Agents **Basic subscription for model-agnostic AI chat and custom AI agents; usage limits included per user.


**Business / Business Max** Business offers standard limits; according to the docs, Business Max offers multiple times the usage limits for power users.
- **other:** **Workflows Add-on** Add-on for automations; Starter is included, Business offers higher execution volumes, Custom individual limits.


**API** Unified API for multiple models; Langdock charges a markup on model provider prices when using the API.


**Enterprise Deployment** Single-tenant SaaS, bring-your-own-cloud, or on-premise depending on company size and security requirements.

## DSGVO und Datenschutz
**Gesamteinschätzung:** Yes

**On-prem / local hosting: supported**

On the security page, “On-premise: Hosting on custom Kubernetes setups via Helm charts” is mentioned. It also states that organizations can run Langdock on their own infrastructure.

**Private Cloud / Data Center: Covered**

Langdock lists “Single-tenant SaaS: Dedicated deployment managed by Langdock” as well as “Bring your own cloud: Dedicated deployment in your own cloud.” This covers dedicated or isolated cloud environments.

**EU SaaS / Managed: Covered**

The website lists “Multi-tenant SaaS: Hosted via Microsoft Azure on servers inside the EU” as well as “EU hosting: The application and most models (configurable) are hosted entirely in the EU.”

**Hybrid: partially**

An explicit hybrid operating model is not described as a separate term. Given “bring your own cloud,” on-premises options, integrations, a proprietary vector database, and configurable model locations, a hybrid setup is implied but not fully specified on the website.

**TOS / DPA: Covered**

A TOS/DPA is directly available on the website. The Enterprise page also explicitly states that Langdock offers a DPA.

**No Training: Covered**

The Privacy Policy explains that content is processed exclusively for the purpose of providing contractual services and is not used for training AI models. The Security page reiterates that customer data is never used to train or improve AI models.

**Open Source / Transparency Path: Indirect / Not Available**

No clear proof of open source or a list of open-source components was provided on the Langdock pages found. However, there is a transparency and sovereignty path via self-hosting, a private cloud, export functions in the General Terms and Conditions, and the option to use one’s own infrastructure.

**Data Processing**

For users in the EU/EEA, it is important to note that Langdock documents EU hosting for its SaaS offering and specifies in the General Terms and Conditions (AVV) that the processing of customer data generally takes place within the EU or the EEA. At the same time, the AVV notes that transfers to third countries are possible if the controller actively enables a model with a server location outside the EU. Thus, the specific GDPR situation depends in part on the chosen model and deployment configuration. For maximum control, Langdock specifies dedicated deployments, its own cloud, and on-premises solutions.

**Conclusion**

Based on its own website, Langdock appears well-positioned across the entire European region: EU/EEA-oriented data processing, the AVV, documented subprocessors, EU SaaS, dedicated deployments, on-premises solutions, and clear “no training” statements all strongly support GDPR-compliant use. The strongest point is that Langdock offers not only standard SaaS but also its own cloud and on-premises options. Limitation: According to the Terms of Service, users who deliberately activate models with servers located outside the EU open the door to transfers to third countries.

**Sources**

- [https://langdock.com/dpa](https://langdock.com/dpa)
- [https://langdock.com/privacy-policy](https://langdock.com/privacy-policy)
- [https://langdock.com/security](https://langdock.com/security)
- [https://langdock.com/langdock-for-enterprise](https://langdock.com/langdock-for-enterprise)
- [https://langdock.com/pricing](https://langdock.com/pricing)
- [https://langdock.com/de/security](https://langdock.com/de/security)

On its website, Langdock provides several clear building blocks for GDPR-compliant use throughout the EU/EEA: T&Cs/Privacy Policy, processing predominantly within the EU or EEA, EU hosting for multi-tenant SaaS, dedicated deployment options, self-hosting or on-premises, and statements regarding “no model training.” Since hosting on the customer’s own infrastructure and “bring your own cloud” are also explicitly offered, a straightforward path to GDPR-compliant use within the EU/EEA context is documented. One limitation is that, according to the AVV, data transfers to third countries are possible if the customer actively activates an LLM with a server location outside the EU.

**Positive**

Positive aspects include the available AVV/DPA, the statement that the processing of customer data generally takes place within the EU or an EEA member state, EU hosting of the multi-tenant SaaS, self-hosting and “bring your own cloud,” the documented list of subprocessors, “no model training” for customer data, and the mentioned ISO 27001 and SOC 2 Type II certifications.

**Negative**

A negative or limiting aspect is that the website does not guarantee that all processing will exclusively take place within the EU/EEA for every conceivable model configuration. The General Terms and Conditions of Service explicitly state that transfers to a third country are possible at the direction of the controller, for example, if an LLM with a server location outside the EU is activated. Furthermore, no clear, detailed evidence regarding open-source components was found on the website.

**Server Location**

The website states that the multi-tenant SaaS is hosted on servers within the EU via Microsoft Azure. It also states that the processing of customer data generally takes place within the European Union or a member state of the EEA. The list of subprocessors in the General Terms and Conditions (AVV) includes Microsoft Ireland Operations Limited, which processes data within the EU for hosting and Azure LLMs, as well as Amazon Web Services EMEA SARL, which processes data within the EU for AWS LLMs.

## Hosting und Daten
- **On-Prem / lokales Hosting:** abgedeckt
- **Private Cloud / Rechenzentrum:** abgedeckt
- **EU SaaS / Managed:** abgedeckt
- **Hybrid:** teilweise / indirekt
- **AVV / DPA:** abgedeckt
- **Kein Training auf Kundendaten:** abgedeckt
- **Open-Source / Transparenz-Pfad:** unknown

## Standort
**Land:** Germany

**Taxonomie:** Germany

Langdock GmbH, Greifswalder Str. 212, 10405 Berlin, Germany.

## Vorteile
- – Broad feature set: chat, agents, workflows, integrations, knowledge search, and API in one platform.
- – Model-agnostic, with BYOK and a unified API for multiple model providers.
- – Strong enterprise focus: SSO, SCIM, roles, analytics, data retention, static IPs, audit/governance features.
- – Good security positioning: ISO 27001, SOC 2 Type II, EU hosting, no training on customer data.
- – Flexible deployment options from multi-tenant SaaS to on-prem.

## Nachteile
- – Contractually not intended for consumers; focus clearly on B2B.
- – No permanent free version, only a 7-day trial period.
- – Workflows incur additional usage-based AI costs; the API is also token-based.
- – Dedicated/private/on-prem deployments are only relevant for larger organizations.
- – GDPR assessment depends on the specific model choice; with “global deployments,” third-country transfers are possible.

## Quellen
- Offizielle Website: https://langdock.com/

## Letzter Datenstand
2026-04-27

## Originalseite
https://kifox.ai/en/ki-tools/langdock-en/