# neuland.ai

## Kurzbeschreibung
**"The leading AI management and orchestration platform" / "AI platform – Made in Germany"**


The neuland.ai HUB is an AI management and orchestration platform for companies. It brings together AI chat, assistants, projects, workflows, AI apps, integrations, document processing, governance, and model strategy within a controlled enterprise framework.

## Claim
AI platform – Made in Germany

## Geeignet für
- API Integration
- Automation / Workflows
- Data Analysis
- Data Extraction / Document Analysis
- Customer Service & Chatbots
- Productivity & Planning
- Project Management
- Research
- Texts / Content
- Knowledge Management / Internal Search

## Kernfunktionen
- Automation
- Chatbot
- AI Agents

## Preismodell
- **free:** Free trial period with full access to get started, AI chat with your own documents, prompt tests, and creation of assistants; no credit card and no commitment according to the pricing page.
- **subscription:** **Business** Business plan for teams with scalable usage, core modules, AI assistants, projects, assistant creation, as well as centralized role and permission management.


**Enterprise** Customized enterprise package with unlimited users and use cases, tailored AI systems, AI apps, integration into existing IT systems, cloud or on-premise operation, industry competency models, as well as advanced security and compliance options.
- **other:** **Custom onboarding** Implementation support by Customer Success with a tailored onboarding plan for Business and Enterprise customers.
Other Custom AI apps Development, operation, and monitoring of custom AI applications tailored to business processes and systems.


**Custom enablement / academy** Training, change support, and structured rollout for sustainable AI use within the company.


**On-premise & dedicated hosting** Operation of the neuland.ai HUB in your own infrastructure or a dedicated environment for the highest security requirements, data sovereignty, and regulated environments.


**AI app store / SDK** Marked as “Coming soon”: access to agentic AI apps as well as an SDK for custom AI apps, agents, and integrations.

## DSGVO und Datenschutz
**Gesamteinschätzung:** Yes

**On-prem / local hosting: covered**

The website explicitly mentions 'on-premise operation'. In addition, the pricing page describes 'Cloud or on-premise operation possible' as well as 'On-Premises & Dedicated Hosting'.

**Private cloud / data center: partial**

There are references to 'Dedicated Hosting' and to especially controlled operating models for high security requirements. However, the website does not provide a detailed description of a dedicated private cloud architecture or a specifically segregated EU/EEA data center.

**EU SaaS / managed: covered**

The website mentions 'secure EU hosting', and the pricing page states that the entire neuland.ai HUB as well as all models used are operated and processed exclusively in the EU.

**Hybrid: partial**

The website mentions 'hybrid IT landscapes' and various operating models between EU hosting and on-premise. However, the website does not provide an explicit product description of a standardized hybrid setup with a clear division of processing.

**AVV / DPA: unclear**

A privacy policy is available, but a separately designated AVV, DPA, or data processing agreement was not specified on the website pages that were found.

**No training: unclear**

An explicit statement that prompts, uploads, chat histories, or outputs are not used to train general models, or an opt-out option for this, was not specified on the website.

**Open source / transparency path: partial**

The website mentions a 'multi-LLM approach', and a news post describes that customers can have the neuland.ai HUB operated on their own infrastructure with self-hosted open-weight models. However, the website does not provide full disclosure of its own open-source components, a public repository, or a comprehensive component list.

**Data processing**

According to the information found on the website, neuland.ai offers several operating models for the EU/EEA region: EU SaaS with exclusive processing in the EU, on-premise operation, and dedicated hosting. This suggests an architecture focused on data sovereignty. However, the website remains unclear about the specific data center locations, subprocessors, contractual DPA details, and the explicit handling of training data.

**Conclusion**

Overall, this creates a positive impression for a European tool directory: neuland.ai documents EU hosting, exclusive EU processing, and on-premise as a strong path to sovereignty. This means that GDPR-compliant use in the EU/EEA can be well substantiated based on the website's statements. However, for a complete procurement review, the website still lacks reliable detailed information on AVV/DPA, subprocessors, specific data centers, and 'No Training' on customer data.

**Sources**

- [https://neuland.ai/](https://neuland.ai/)
- [https://neuland.ai/preise](https://neuland.ai/preise)
- [https://neuland.ai/datenschutzerklaerung/](https://neuland.ai/datenschutzerklaerung/)
- [https://neuland.ai/news/neuland.ai-erh%C3%A4lt-t%C3%BCv-zertifizierungen-nach-iso-iec-27001-2022-und-iso-9001-2015](https://neuland.ai/news/neuland.ai-erh%C3%A4lt-t%C3%BCv-zertifizierungen-nach-iso-iec-27001-2022-und-iso-9001-2015)
- [https://neuland.ai/unternehmen/news/openweights-belegte-den-ersten-platz-meta-ging-leer-aus](https://neuland.ai/unternehmen/news/openweights-belegte-den-ersten-platz-meta-ging-leer-aus)

The website outlines a clear path for GDPR-compliant use within Europe. Decisive factors are the explicitly stated options 'Secure EU hosting or on-premise operation', the statement that the entire neuland.ai HUB as well as all deployed models are operated and processed exclusively in the EU, and the claim that the platform complies with the GDPR. Since the assessment should reflect the best available path, compliance here should be rated as 'yes'.

**Positive**

Positive aspects are the EU operating models mentioned on the website, in particular EU hosting and on-premise operation, the statement regarding exclusive processing in the EU, the explicit mention of GDPR compliance, and the existing privacy policy. In addition, the published ISO/IEC 27001:2022 certification indicates a formalized level of information security.

**Negative**

A negative or limiting factor is that no specifically named server location at country level within the EU/EEA is stated on the website in the subpages found. Likewise, no separately identifiable information was found on the website regarding a DPA/AVV, subprocessors, or an explicit opt-out or contractual exclusion of AI training using customer data.

**Server location**

The website mentions EU hosting or exclusive processing in the EU; however, no specific country, data center, or data center operator is specified on the website.

## Hosting und Daten
- **On-Prem / lokales Hosting:** abgedeckt
- **Private Cloud / Rechenzentrum:** teilweise / indirekt
- **EU SaaS / Managed:** abgedeckt
- **Hybrid:** teilweise / indirekt
- **AVV / DPA:** unknown
- **Kein Training auf Kundendaten:** unknown
- **Open-Source / Transparenz-Pfad:** teilweise / indirekt

## Standort
**Land:** Germany

**Taxonomie:** Germany

## Vorteile
- Enterprise focus with governance, roles, permissions, and usage transparency
- According to the provider, operations are conducted entirely within the EU, with no use of customer data for training language models
- DPA publicly customizable
- On-premise & dedicated hosting for regulated environments
- Multi-LLM, Office Agent, Code Interpreter, document processing, and workflows in one platform
- ISO 27001 and ISO 9001 certification according to the Trust Center

## Nachteile
- Probably overkill for private users and very small teams.
- Business/Enterprise entry with onboarding fee and sales process can be a hurdle for small companies.
- According to the pricing page, several features are still “Coming soon,” including the AI app store, SDK, and voice input/output.
- Some compliance statements come from the provider’s self-disclosure; for regulated industries, certificates, DPA, and TOMs should be specifically reviewed.

## Quellen
- Offizielle Website: https://neuland.ai/

## Letzter Datenstand
2026-05-07

## Originalseite
https://kifox.ai/en/ki-tools/neuland-ai-en/
