# Tandem Health

## Kurzbeschreibung
**"Your medical AI assistant."**


Tandem is an AI-powered medical assistant for doctors, therapists, nurses, and healthcare facilities.


The tool supports the preparation, documentation, and follow-up of treatment appointments, creates medical notes and documents in seconds, suggests suitable diagnosis and procedure codes, and allows editing via voice input. According to the website, Tandem supports over 50 specialties and integrations with more than 100 medical systems.

## Claim
Your medical AI assistant

## Geeignet für
- Automation / Workflows
- Medicine & Healthcare
- Productivity & Planning

## Kernfunktionen
- Medical documentation
- Codes
- EHR transfer
- EU data
- ISO27001
- No Training
- AI Scribe
- clinical notes
- MDR
- Medicine
- Templates
- Transcription

## Preismodell
- **free:** For clinicians who want to integrate Tandem into their workflow without commitment; includes unlimited note generation, limited custom templates, inviting up to two colleagues, and limited daily Pro Actions.
- **subscription:** **Pro –** unlimited note and document generation, unlimited Pro Actions and personalization, 1-click transfer to 100+ medical systems, unlimited templates, clinician-led support.


**Enterprise –** everything in Pro plus custom integrations, onboarding/training/rollout, prioritized support, enterprise authentication, and detailed usage reports.
- **other:** **Enterprise** For larger practices and care organizations; includes everything in Pro plus custom EHR integrations, full onboarding, training & rollout, priority support, enterprise authentication, and detailed usage reports.


**Custom Integrations** Custom integrations into medical record systems if a system is not yet supported.

## DSGVO und Datenschutz
**Gesamteinschätzung:** Yes

**Overall assessment of hosting & data: **

Tandem Health is a European AI medical assistant for clinical documentation. The tool captures consultations, generates structured clinical notes, documents, and codes, allows these to be reviewed by the clinician, and can transfer them into more than 100 European EHR/patient record systems with one click. Positive aspects include EU data hosting, real-time processing without permanent audio storage, no training on patient or personal data, certifications, DPA, data protection rights, and a strong focus on clinical workflows. Critical considerations remain the processing of highly sensitive health data, integrations into medical systems, local professional/patient data protection laws, and the obligation for human review before inclusion in the record. 


**Conclusion: **

Tandem Health is very well suited for European practices and care facilities that want to reduce documentation workload; its use should be safeguarded with a DPA, DPIA, patient information, EHR approval, role-based permissions, and clinical approval processes.



[Privacy policy](https://tandemhealth.ai/legal/privacy-policy)

**GDPR assessment:** From a GDPR perspective, Tandem Health is well to very well suited for European healthcare contexts. 


**Positive **is that Tandem Health AB is based in Stockholm, Sweden, and the Privacy Policy explicitly addresses GDPR, Art. 13/14 information, roles as controller/processor, and the processing of special categories of data such as health data. When the platform is used by clinics or practices, Tandem acts as a processor and processes patient data on documented instructions under a DPA. Also positive are ISO 27001, ISO 13485, NEN 7510, NHS/Cyber Essentials Plus references, CE/MDR context, EU data hosting, no storage of audio recordings, and no training on patient or personal data. 


**Negative** is that each institution must still review its own legal basis, patient information, consent/objection processes, EHR integration, retention periods, and clinical responsibility. 


**Server location:** According to Tandem, patient data is processed and stored exclusively in European data centers.


[Privacy policy](https://tandemhealth.ai/legal/privacy-policy)

## Hosting und Daten
- **On-Prem / lokales Hosting:** unknown
- **Private Cloud / Rechenzentrum:** teilweise / indirekt
- **EU SaaS / Managed:** abgedeckt
- **Hybrid:** unknown
- **AVV / DPA:** abgedeckt
- **Kein Training auf Kundendaten:** abgedeckt
- **Open-Source / Transparenz-Pfad:** teilweise / indirekt

## Standort
**Land:** Sweden

**Taxonomie:** Sweden

Tandem Health AB: Malmskillnadsgatan 44A, 111 57 Stockholm, Sweden.
German legal notice / local company: Tandem Health Global GmbH, P6, 26, 68161 Mannheim.

## Vorteile
- Clear specialization in medical documentation and clinical workflows.
- Over 100 integrations with medical systems.
- Support for 50+ specialties.
- EU processing and storage of patient data.
- No audio storage after transcription.
- No use of patient or personal data for AI training.
- Strong formal security/quality signals: ISO 27001, ISO 13485, CE/UKCA, NHS/country-specific compliance notices.

## Nachteile
- Practically not meaningful for non-medical users, as the product is clearly tailored to clinical contexts.
- According to the pricing page, the free version is only usable to a limited extent in several advanced features.
- Enterprise features such as custom integrations, enterprise authentication, and customizable data retention are not included in the entry-level plan.
- The privacy policy permits transfers of certain personal data outside the EEA under protective safeguards; a fully publicly accessible detailed overview of all processors/subprocessors could not be fully verified in the browser.

## Quellen
- Offizielle Website: https://tandemhealth.ai/

## Letzter Datenstand
2026-05-01

## Originalseite
https://kifox.ai/en/ki-tools/tandem-health-en/