# Zapier

## Kurzbeschreibung
**“Automate AI Workflows, Agents, and Apps”**


**Zapier** is a no-code/low-code automation platform that enables workflows (“Zaps”) to be connected between SaaS tools, forms, spreadsheets, chatbots, and AI functions.


Zapier currently brings together Zaps, Tables, Forms, and Zapier MCP in a shared AI orchestration platform, positioning itself not only as a traditional integration service but also as a platform for AI workflows, agents, and chatbots.

## Claim
Automate AI Workflows, Agents, and Apps

## Geeignet für
- API Integration
- Automation / Workflows
- Email / Communication
- Customer Service & Chatbots
- Marketing & Advertising
- no Code App
- Productivity & Planning
- Project Management
- Research
- Texts / Content
- Sales / Sales
- Knowledge Management / Internal Search

## Kernfunktionen
- API Integration
- Automation
- Chatbot
- AI Agents

## Preismodell
- **free:** Zaps, Tables, and Forms, limited Tasks, Two-Step Zaps, and Zapier Copilot with daily limits.
- **subscription:** **Professional** Multi-step Zaps, Premium Apps, Webhooks, Support, AI Fields, and Conditional Form Logic.

**Team** Multi-user plan with Shared Zaps, folders, Shared App Connections, SAML SSO, and Premier Support.
- **other:** **Enterprise** Unlimited Users, advanced admin rights, App Controls, VPC Peering, annual task limits, Observability, and Technical Account Manager.


**Task Tiers / Pay-as-you-go / Agents** Billing based on task quotas; additional AI-/Agents-/MCP usage depending on plan and consumption.

## DSGVO und Datenschutz
**Gesamteinschätzung:** Conditional

**Overall assessment of hosting & data: **
Zapier is a managed SaaS automation platform for Zaps, Tables, Forms, Canvas, MCP, AI workflows, and Agents. On-premises hosting is not documented as a standard option. Positive aspects include 8,000+ app integrations, a no-code editor, team features, enterprise governance, VPC peering, observability, and AI orchestration. Critical aspects include US hosting, many third-party connections, task history retention, and potentially sensitive API tokens or user data in workflows. 


**Conclusion: **

Zapier is very well suited for fast SaaS automation; for GDPR-critical or sensitive data, enterprise features, data minimization, retention settings, app controls, and DPA review should be used.


[Data Privacy Overview](https://zapier.com/legal/data-privacy?utm_source=chatgpt.com)

**GDPR assessment: **From a GDPR perspective, Zapier is conditionally suitable. A positive aspect is that Zapier offers a Data Processing Addendum, and Enterprise customers can use governance features such as app controls and AI app restrictions. 


**Another positive **is a model training opt-out, which applies automatically to Enterprise customers and is available to other customers. 


**Negative** is that, according to its own privacy overview, Zapier hosts data on AWS servers in the USA, including customer data and data processed on behalf of customers. In addition, every connected third-party app creates additional data flows, for which the customer must review the respective legal basis and DPAs. 


**Server location:** USA on AWS. Further link: Zapier Data Privacy, DPA and Security/Compliance.


[Data Privacy Overview](https://zapier.com/legal/data-privacy?utm_source=chatgpt.com)

## Hosting und Daten
- **On-Prem / lokales Hosting:** unknown
- **Private Cloud / Rechenzentrum:** teilweise / indirekt
- **EU SaaS / Managed:** teilweise / indirekt
- **Hybrid:** abgedeckt
- **AVV / DPA:** abgedeckt
- **Kein Training auf Kundendaten:** teilweise / indirekt
- **Open-Source / Transparenz-Pfad:** teilweise / indirekt

## Standort
**Land:** USA

**Taxonomie:** USA

Zapier, Inc., 548 Market St. #62411, San Francisco, CA 94104-5401, USA

## Vorteile
- Very broad integration coverage across thousands of apps n• No-code entry point, but also webhooks, MCP, and SDK for technical teams
- Strong enterprise governance with SAML, SCIM, audit logs, IP allowlist, app policies, and VPC peering
- Transparent core pricing page with Free/Professional/Team/Enterprise n• DPA, SCCs, subprocessors list, and DTIA publicly available

## Nachteile
- Standard data storage according to the Privacy FAQ in AWS data centers in the USA; EU-only storage is publicly denied
- The free plan is heavily limited for serious use (100 tasks/month, only two-step Zaps, Copilot with a daily limit)
- Many important security/governance features are only available in the Enterprise tier
- The DPA no longer applies to data once it has been passed on to a third-party service
- Not intended for regulated PHI/HIPAA data; Zapier does not sign a BAA for this

## Quellen
- Offizielle Website: https://zapier.com/pricing

## Letzter Datenstand
2026-04-25

## Originalseite
https://kifox.ai/en/ki-tools/zapier-en/