"AI Meeting Assistant with #1 Noise Cancellation"
Krisp is an AI-powered voice and meeting product platform with three publicly visible product lines: AI Meeting Assistant for individuals and teams, Call Center AI for contact center environments, and AI Voice SDK for developers.
In the meeting space, Krisp offers, among other things, transcription, recording, AI notes, summaries, noise cancellation, accent adjustment, integrations, and webhooks. For call centers, additional features include Accent Conversion, Voice Translation, Agent Assist, and analytics functions.
Krisp
AI Meeting Assistant with #1 Noise Cancellation
Location: USA ⓘ Krisp Technologies, Inc., 2150 Shattuck Ave, Penthouse 1300, Berkeley, California 94704, United States
Advanced For advanced teams with enhanced meeting, integration, and voice AI features. Other Enterprise / Call Center AI Custom enterprise/call center options with security, integration, compliance, and support requirements.
AI Voice SDK Developer SDK for integrating Krisp Noise Cancellation/Voice AI into your own products; processing can take place on the customer side.
Target audience
Krisp is aimed at individual users, freelancers, small and medium-sized teams, as well as larger companies that want to make voice and meeting processes more efficient. Publicly, project managers, remote and hybrid teams, as well as sales and marketing teams are mentioned in particular; beyond that, Krisp explicitly targets BPOs and contact centers with Call Center AI, and developer teams with the Voice AI SDK.
Outstanding features
Particularly strong is the combination of meeting transcription, recording, AI Notes, Action Items, Noise Cancellation, and Accent Conversion in a single interface. In addition, there are bot-free notes, in-person meeting support, extensive integrations, Webhook API, MCP integration, as well as SSO/SCIM, data center selection, and on-device transcription in the enterprise segment. For contact center workflows, Krisp expands this with Voice Translation, Knowledge Chat, Voice Macros, and Live Captions.
Main use cases
Krisp is especially suitable for meeting documentation, follow-up automation, better audio quality in calls, CRM-related conversation logging, sales and customer service communication, as well as voice-based workflows in call centers. The official pages also mention specific benefits for project managers, remote teams, and sales and marketing teams, such as automatic meeting minutes, quickly shareable summaries, and highlights for campaigns, proposals, or reports.
Usage & notes
In practice, Krisp is installed, selected as the speaker/microphone in the respective app, and then used for Transcribe or Transcribe-and-Record; calendar integration and team workspaces are optional. From a data protection perspective, it is important to distinguish: with Noise Cancellation only, audiovisual content remains on the device according to Krisp, whereas with AI Meeting Assistant, transcripts, recordings, and summaries may be processed and stored server-side. Companies should therefore review the DPA, consent processes, data location, subprocessors, and the specifically activated AI functions before productive use.
| Target audience | Assessment |
|---|---|
| Private individuals / Remote workers | Very suitable – for disruption-free calls, noise cancellation, and meeting notes. |
| Self-employed / Freelancers | Very suitable – for professional client calls, transcripts, summaries, and action items. |
| Teams / SMEs | Very suitable – for meetings, sales, support, recruiting, and internal communication. |
| Call centers / BPOs | Very suitable – Krisp offers dedicated call center and enterprise features for clear voice quality. |
| Developers / Product teams | Suitable – via the Krisp SDK for noise cancellation and voice features in their own products. |
| Privacy-sensitive companies | Conditionally to well suited – noise cancellation runs locally, but Meeting Assistant stores transcripts/recordings in the cloud. |
Hosting & Data
1) On-prem / local hosting
Meaning: The company operates the solution on its own hardware or within its own infrastructure. In the strictest sense, not only the application runs locally, but ideally the model as well.
2) Private cloud / data center
Meaning: The solution runs in a dedicated or more clearly separated cloud environment, often with a hosting provider or hyperscaler, but in a German data center or in a particularly controlled environment.
3) EU SaaS / managed
Meaning: The provider operates the solution itself as a service. The company uses the tool as a ready-made cloud service, ideally with EU data residency.
4) Hybrid
Meaning: One part of the processing remains internal / local / in a private cloud, while another part runs in an external cloud or EU SaaS.
5) AVV / DPA
Meaning: This is the data processing agreement or Data Processing Addendum. It governs that the provider processes personal data on behalf of the customer and is bound by the customer's instructions.
6) No training
Meaning: The provider does not use your prompts, uploads, attachments, chat histories, or outputs for training or improving the general model — ideally excluded by contract.
7) Open-source / transparency path
Meaning: There is a path toward greater technical transparency and sovereignty, for example through:
- open models
- documented components
- self-hostable parts
- traceable architecture
- export / switching options
| On-prem / local hosting | ❓ |
| Private cloud / data center | ❓ |
| EU SaaS / Managed | ⚠️ |
| Hybrid | ✅ |
| DPA / AVV | ✅ |
| No training on customer data | ⚠️ |
| Open source / transparency path | ❓ |
On-prem / local hosting: indirect / not available
The website does not specify a true on-premises or self-hosting deployment on the customer’s own infrastructure. There are only references to local processing of individual functions on the end device, such as noise cancellation and, in some cases, transcription.
Private Cloud / Data Center: Unclear
A dedicated private cloud or isolated customer environment is not specifically described on the website. Secure cloud infrastructure and AWS are mentioned, but there is no clearly documented private cloud for EU/EEA customers.
EU SaaS / Managed: Partially
Krisp operates a managed SaaS offering. However, it is only partially suitable for EU/EEA requirements because, for Enterprise/Call Center customers, the service explicitly specifies U.S. hosting and does not mention regional data residency outside the U.S. Individual processing operations may take place locally or with a Finnish subprocessor; however, there is no evidence of general EU data residency for the SaaS service.
Hybrid: covered
The website demonstrates a hybrid processing model: noise suppression runs locally on the device; transcription can occur locally or on the server, depending on the language and settings; and recordings and certain AI functions run in the cloud.
T&C / DPA: Covered
A DPA is published on the website. It explicitly describes Krisp as a data processor or subprocessor in the context of the GDPR and regulates the involvement of authorized subprocessors.
No Training: Partially
Regarding the AI Meeting Assistant, Krisp states that data sharing or training permissions with third-party providers are deselected and that customer data should not be used for model training. On the “Privacy for Humans” page, statements are also provided for several subprocessors indicating that customer data is not used for internal training. However, a uniform, clearly centralized, and cross-product assurance covering all inputs, uploads, histories, and outputs is not fully articulated on the website.
Open Source / Transparency Path: Indirect / Not Available
Open-source components, open models, or self-hostable open building blocks are not listed on the website. A transparency path exists only indirectly through documentation, the DPA, the security page, and subprocessor information.
Data Processing
Data processing depends on the product and its features. According to the help page, noise cancellation runs locally on the device, and audio is not sent to the cloud or a server during this process. In the AI Meeting Assistant, transcription can be performed entirely locally or on the server, depending on the language and settings, with the audio subsequently deleted immediately. Meeting recordings are stored in the cloud. For the Enterprise/Call Center segment, Krisp specifies U.S. hosting; additionally, the website lists subprocessors in the United States and Finland. Thus, processing is neither purely local nor generally EU-resident, but rather a hybrid model that varies significantly depending on the product line.
Conclusion
From a GDPR and hosting perspective, Krisp can only be rated as somewhat positive for a European tool directory. It offers useful compliance components such as a DPA, disclosure of subprocessors, security documentation, and local processing of individual functions. At the same time, there is no clearly guaranteed EU/EEA data residency for SaaS operations, and for Enterprise/Call Center, U.S. hosting without regional data residency outside the U.S. is even explicitly mentioned. The best approach for EU/EEA users, as indicated on the website, is to use individual features as locally as possible and to closely examine the specific product line and data flows being used.
Sources
| On-prem / local hosting | ❓ |
| Private cloud / data center | ❓ |
| EU SaaS / Managed | ⚠️ |
| Hybrid | ✅ |
| DPA / AVV | ✅ |
| No training on customer data | ⚠️ |
| Open source / transparency path | ❓ |
On-prem / local hosting: indirect / not available
The website does not specify a true on-premises or self-hosting deployment on the customer’s own infrastructure. There are only references to local processing of individual functions on the end device, such as noise cancellation and, in some cases, transcription.
Private Cloud / Data Center: Unclear
A dedicated private cloud or isolated customer environment is not specifically described on the website. Secure cloud infrastructure and AWS are mentioned, but there is no clearly documented private cloud for EU/EEA customers.
EU SaaS / Managed: Partially
Krisp operates a managed SaaS offering. However, it is only partially suitable for EU/EEA requirements because, for Enterprise/Call Center customers, the service explicitly specifies U.S. hosting and does not mention regional data residency outside the U.S. Individual processing operations may take place locally or with a Finnish subprocessor; however, there is no evidence of general EU data residency for the SaaS service.
Hybrid: covered
The website demonstrates a hybrid processing model: noise suppression runs locally on the device; transcription can occur locally or on the server, depending on the language and settings; and recordings and certain AI functions run in the cloud.
T&C / DPA: Covered
A DPA is published on the website. It explicitly describes Krisp as a data processor or subprocessor in the context of the GDPR and regulates the involvement of authorized subprocessors.
No Training: Partially
Regarding the AI Meeting Assistant, Krisp states that data sharing or training permissions with third-party providers are deselected and that customer data should not be used for model training. On the “Privacy for Humans” page, statements are also provided for several subprocessors indicating that customer data is not used for internal training. However, a uniform, clearly centralized, and cross-product assurance covering all inputs, uploads, histories, and outputs is not fully articulated on the website.
Open Source / Transparency Path: Indirect / Not Available
Open-source components, open models, or self-hostable open building blocks are not listed on the website. A transparency path exists only indirectly through documentation, the DPA, the security page, and subprocessor information.
Data Processing
Data processing depends on the product and its features. According to the help page, noise cancellation runs locally on the device, and audio is not sent to the cloud or a server during this process. In the AI Meeting Assistant, transcription can be performed entirely locally or on the server, depending on the language and settings, with the audio subsequently deleted immediately. Meeting recordings are stored in the cloud. For the Enterprise/Call Center segment, Krisp specifies U.S. hosting; additionally, the website lists subprocessors in the United States and Finland. Thus, processing is neither purely local nor generally EU-resident, but rather a hybrid model that varies significantly depending on the product line.
Conclusion
From a GDPR and hosting perspective, Krisp can only be rated as somewhat positive for a European tool directory. It offers useful compliance components such as a DPA, disclosure of subprocessors, security documentation, and local processing of individual functions. At the same time, there is no clearly guaranteed EU/EEA data residency for SaaS operations, and for Enterprise/Call Center, U.S. hosting without regional data residency outside the U.S. is even explicitly mentioned. The best approach for EU/EEA users, as indicated on the website, is to use individual features as locally as possible and to closely examine the specific product line and data flows being used.
Sources
Strengths & weaknesses at a glance
| Strengths | Weaknesses |
|---|---|
| - Very broad feature set for voice, meetings, and call-center workflows in a single provider | - There is currently no publicly visible permanently free full plan, but rather a 7-day free trial |
| - Strong meeting features: transcription, recording, summaries, action items, noise cancellation, accent conversion | - For AI Meeting Assistant, transcripts, recordings, and summaries can be stored server-side; content may be transmitted to third-party providers for the generation of outputs |
| - Good integration landscape: Slack, Zapier, Teams, HubSpot, Pipedrive, Affinity, Salesforce, ConnectWise, Webhook API, MCP | - According to the Privacy Policy, Krisp processes and stores data primarily in the USA; additional review is therefore necessary for EU data sovereignty |
| - Publicly documented enterprise features: SSO/SCIM, SOC 2 Type II, DPA, Trust Center, data center choice, on-device options in the Enterprise plan | - Full-fledged on-prem/self-hosted hosting is not reliably documented on the publicly accessible pages |
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GDPR-compliant usage possible?
Krisp provides several components relevant to GDPR compliance on its website, including a privacy policy, a DPA/AVV, guidance on processing as a data processor, a list of subprocessors, and statements indicating that, where possible, data sharing and training with third-party providers are opt-out options. For the EU/EEA region, however, the situation is only partially favorable, because Krisp itself states for the enterprise/call center sector that all customer data is hosted on servers in the United States and that regional data residency outside the U.S. is not currently supported. At the same time, there are individual data-minimal or local processing methods, such as local noise suppression and, in some cases, device-based transcription. Thus, GDPR-compliant use is not guaranteed across the board, but only under specific use cases and with careful review of the data flow, the selected product line, and the contractual safeguards.
Positive
Positive aspects include the existing privacy policy, the published DPA, the identification of subprocessors, the statement regarding processing as a data processor for customers, SOC 2 Type II as the cited certification, and several references to local processing: According to the website, noise cancellation runs locally on the device, and audio is not sent to the cloud or a server; in transcription mode, transcription can take place entirely on the device, depending on the language and settings. On the security page for the AI Meeting Assistant, Krisp also explains that data sharing and training permissions are deselected for third-party providers, so that neither Krisp data nor customer data is to be used for model training.
Negative
From an EU/EEA perspective, the main concern is that Krisp explicitly states that its call center and enterprise offerings are hosted in the U.S. and, at the same time, explains that it currently does not support regional data residency outside the U.S. Additionally, the website lists several subprocessors located in the United States. Cloud processing is used for recordings and certain AI meeting assistant features; according to the help page, meeting recordings are stored in the cloud. The website does not provide evidence of clearly documented EU data residency for SaaS operations, a generally available self-hosting or on-premises option, or end-to-end EU/EEA operations for all product lines.
Server Location
For the Enterprise/Call Center segment, Krisp states that all customer data is hosted on secure servers in the United States and that regional data residency outside the U.S. is not currently supported. For the AI Meeting Assistant, the website does not specify a clear primary server location but refers to AWS infrastructure as well as subprocessors in the United States and Finland. EU/EEA data residency is not generally guaranteed on the website.