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"The all-in-one AI platform for businesses — Turnkey, Secure & GDPR-compliant"

Omnifact is a B2B AI platform for the secure use of generative AI in businesses. It combines team chat with multiple LLM providers, document-based AI assistants via Spaces, integrations, API access, privacy filters, role/team management, and optional enterprise deployment up to on-premise. The platform is clearly focused on data sovereignty, compliance, and integration into enterprise IT.
Omnifact

The all-in-one AI platform for businesses — Turnkey, Secure & GDPR-compliant

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7.4/10 KIFOX Score – Good

Location: Germany Omnifact GmbH, Hansaallee 154, 60320 Frankfurt am Main, Germany

Automation Chatbot AI agents Text generation Knowledge Base
Subscription Pro Access to the entire Omnifact platform including Chat and Spaces, leading AI models with monthly usage credits, unlimited base-tier models after the credits are used up, Omnifact Privacy Filter™, teams up to a certain size, Knowledge Spaces with a page limit, email support, and onboarding materials. Other Enterprise Everything in Pro plus no team size limit, custom usage credits, self-hosted LLMs, Bring Your Own API Key, usage analytics, API access to Spaces, Enterprise SSO, custom SLAs, on-premise deployment, and a dedicated account manager.

Spaces API / Self-Hosted LLMs / BYOK For enterprise integrations, internal knowledge assistants, your own model infrastructure, and controlled model usage.

Target audience
Omnifact is clearly aimed at companies, public authorities, and other organizations with increased needs for data protection, traceability, and controllable AI usage. The platform is particularly well suited for IT, data protection, compliance, specialist departments, knowledge work, public administration, as well as regulated industries such as the financial and healthcare sectors. Through its Pro and Enterprise structure, Omnifact addresses both small to medium-sized teams and large organizations with complex infrastructure and governance requirements.

Outstanding features
The most important differentiating features are the Privacy Filter™ for automatic masking of sensitive data, Spaces as document-based AI assistants built on internal knowledge, multi-LLM support with control over providers and models, BYOK, API access, integrations with OneDrive, SharePoint, and Google Drive, as well as role-based administration with SSO/SCIM. In addition, Omnifact offers web browsing, image generation, document analysis, and publishable Spaces as API endpoints for external applications.

Main use cases
Omnifact is particularly strong in internal knowledge management, research across company documents, secure team chats, policy-aligned assistance in regulated environments, creating and revising business texts, document comparison, and AI-supported integration into existing enterprise systems. Via Published Spaces and the Public API, specialized assistants can also be integrated into websites, Slack bots, or internal tools.

Usage & notes
Omnifact is not a typical consumer tool, but a structured business platform. Data protection assessment in particular depends on the specific setup: SaaS in Germany/EU is well documented, while depending on team settings, external LLM providers can also be integrated. It is also important to note that although the Privacy Filter provides strong protection by default, it is automatically disabled for Published Spaces via API and must therefore be deliberately secured.

Target audienceAssessment
SMEs / TeamsVery suitable – for secure AI chat, internal knowledge spaces, model access, and controlled team usage.
Large enterprisesVery suitable – due to SSO, on-premise option, self-hosted LLMs, BYOK, usage analytics, and enterprise controls.
Privacy-conscious EU companiesVery suitable – Omnifact cites GDPR compliance, ISO 27001, hosting in Germany, and EU data residency.
IT and AI teamsVery suitable – for centralized model control, LLM selection, Privacy Filter, Spaces API, and controlled AI rollout.
Private individualsRather unsuitable – Omnifact is clearly geared toward business and enterprise use.

Hosting & Data

✅ = well covered ⚠️ = partial / indirect ❓ = not available / unclear
?

1) On-prem / local hosting
Meaning: The company operates the solution on its own hardware or within its own infrastructure. In the strictest sense, not only the application runs locally, but ideally the model as well.

2) Private cloud / data center
Meaning: The solution runs in a dedicated or more clearly separated cloud environment, often with a hosting provider or hyperscaler, but in a German data center or in a particularly controlled environment.

3) EU SaaS / managed
Meaning: The provider operates the solution itself as a service. The company uses the tool as a ready-made cloud service, ideally with EU data residency.

4) Hybrid
Meaning: One part of the processing remains internal / local / in a private cloud, while another part runs in an external cloud or EU SaaS.

5) AVV / DPA
Meaning: This is the data processing agreement or Data Processing Addendum. It governs that the provider processes personal data on behalf of the customer and is bound by the customer's instructions.

6) No training
Meaning: The provider does not use your prompts, uploads, attachments, chat histories, or outputs for training or improving the general model — ideally excluded by contract.

7) Open-source / transparency path
Meaning: There is a path toward greater technical transparency and sovereignty, for example through:
- open models
- documented components
- self-hostable parts
- traceable architecture
- export / switching options

✅ = well covered ⚠️ = partial / indirect ❓ = not available / unclear
On-prem / local hosting
Private cloud / data center
EU SaaS / Managed
Hybrid ⚠️
DPA / AVV
No training on customer data
Open source / transparency path ⚠️

On-Prem / local hosting: covered

The website mentions 'On-premise or EU cloud', 'Deployable anywhere Managed, own cloud or on-premise' as well as optional 'Air-gapped deployment'. This clearly demonstrates local or customer-side hosting.

Private cloud / data center: covered

Omnifact mentions EU cloud options, own cloud, as well as examples such as IONOS and Open Telekom Cloud. This means a separated, controlled cloud/data center deployment in Europe is explicitly intended.

EU SaaS / Managed: covered

The website mentions 'GDPR-compliant hosting', 'Hosted in Germany', customer data processing in Azure Germany West Central (Frankfurt), and EU-hosted models. This clearly documents a managed EU SaaS variant.

Hybrid: partial

A hybrid path can be inferred from the website because Omnifact can integrate custom, fine-tuned, or self-hosted models while also offering managed platform / EU hosting options. However, a standard architecture explicitly described as 'hybrid' is not specifically described on the website.

DPA / DPA: covered

A DPA/AVV is directly available on the website. The DPA page describes a data processing agreement pursuant to Art. 28 GDPR and explains that it becomes effective upon confirmation during registration.

No training: covered

The website explicitly states 'We never use your data to train our models' and that user data is not used for model training. In addition, the Privacy Filter describes that sensitive data is anonymized before external model processing.

Open-source / transparency path: partial

There is a clear transparency and sovereignty path via self-hosted, proprietary, and open-source models; a whitepaper covers the operation of self-operated open-source LLMs, and the platform can integrate proprietary or self-hosted models. However, the website does not describe an open-source release of the Omnifact platform itself; therefore only partial.

Data processing

The website describes data processing in such a way that customer data is processed on the Omnifact platform in Microsoft Azure in Frankfurt. Before being passed on to external models, a Privacy Filter is applied that detects sensitive information and replaces it with placeholders. For model access, providers that can be enabled organization-wide are предусмотрены; additionally, EU-hosted model options are mentioned. The subprocessor directory and the DPA document which external providers may be involved and where third-country risks exist from the perspective of EU/EEA data protection.

Conclusion

For users in the EU/EEA area, according to the information on its own website, Omnifact is overall well positioned for GDPR-compliant use, especially via EU SaaS in Frankfurt or via on-premise / private cloud deployment. Particularly strong points are the DPA, documented subprocessors, EU data residency options, no-training statement, and ISO 27001 certification. Limitations arise where customers deliberately enable non-European or weaker data protection model providers; Omnifact itself points out these risks.

Sources

On-prem / local hosting
Private cloud / data center
EU SaaS / Managed
Hybrid ⚠️
DPA / AVV
No training on customer data
Open source / transparency path ⚠️

On-Prem / local hosting: covered

The website mentions 'On-premise or EU cloud', 'Deployable anywhere Managed, own cloud or on-premise' as well as optional 'Air-gapped deployment'. This clearly demonstrates local or customer-side hosting.

Private cloud / data center: covered

Omnifact mentions EU cloud options, own cloud, as well as examples such as IONOS and Open Telekom Cloud. This means a separated, controlled cloud/data center deployment in Europe is explicitly intended.

EU SaaS / Managed: covered

The website mentions 'GDPR-compliant hosting', 'Hosted in Germany', customer data processing in Azure Germany West Central (Frankfurt), and EU-hosted models. This clearly documents a managed EU SaaS variant.

Hybrid: partial

A hybrid path can be inferred from the website because Omnifact can integrate custom, fine-tuned, or self-hosted models while also offering managed platform / EU hosting options. However, a standard architecture explicitly described as 'hybrid' is not specifically described on the website.

DPA / DPA: covered

A DPA/AVV is directly available on the website. The DPA page describes a data processing agreement pursuant to Art. 28 GDPR and explains that it becomes effective upon confirmation during registration.

No training: covered

The website explicitly states 'We never use your data to train our models' and that user data is not used for model training. In addition, the Privacy Filter describes that sensitive data is anonymized before external model processing.

Open-source / transparency path: partial

There is a clear transparency and sovereignty path via self-hosted, proprietary, and open-source models; a whitepaper covers the operation of self-operated open-source LLMs, and the platform can integrate proprietary or self-hosted models. However, the website does not describe an open-source release of the Omnifact platform itself; therefore only partial.

Data processing

The website describes data processing in such a way that customer data is processed on the Omnifact platform in Microsoft Azure in Frankfurt. Before being passed on to external models, a Privacy Filter is applied that detects sensitive information and replaces it with placeholders. For model access, providers that can be enabled organization-wide are предусмотрены; additionally, EU-hosted model options are mentioned. The subprocessor directory and the DPA document which external providers may be involved and where third-country risks exist from the perspective of EU/EEA data protection.

Conclusion

For users in the EU/EEA area, according to the information on its own website, Omnifact is overall well positioned for GDPR-compliant use, especially via EU SaaS in Frankfurt or via on-premise / private cloud deployment. Particularly strong points are the DPA, documented subprocessors, EU data residency options, no-training statement, and ISO 27001 certification. Limitations arise where customers deliberately enable non-European or weaker data protection model providers; Omnifact itself points out these risks.

Sources

Strengths & weaknesses at a glance

Strengths Weaknesses
• Strong focus on GDPR, data protection, and enterprise governance • Primarily geared toward companies; usually overkill for private individuals
• Company headquarters and data storage in Germany/EU documented • The current pricing page shows only Pro and Enterprise; no traditional permanent free version is apparent
• Privacy Filter™ masks sensitive information before transfer to external AI models • Many enterprise features such as custom LLMs/API keys, SSO, SLAs, Spaces API, on-premise, and a dedicated account manager are Enterprise features
• Support for multiple LLM providers such as OpenAI, Anthropic, Google, Mistral, and proprietary models • Data protection depends heavily on the configuration and the enabled LLM provider; some providers may involve third-country risks or lack DPA coverage
• Spaces for internal knowledge databases and RAG-based assistants • The Privacy Filter can limit useful responses if identity-relevant information is masked and not released via Click to Reveal
• On-premise, EU cloud, private cloud, and optional air-gapped deployment documented
• DPA publicly available; ISO/IEC 27001:2022 certification documented according to the DPA

Data last updated: 30. April 2026

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